If you're in Windows 10 and you're having problems with an app from Microsoft Store, consider these updates and fixes. If you can open the Microsoft Store but you are just having trouble finding or installing an app, see I can't find or install an app from Microsoft Store. If you're having trouble opening Microsoft Store, see Microsoft Store doesn't launch. If you can't find Microsoft Store, see Trouble finding the Microsoft Store app in Windows. Find the app you want to reinstall, and then select Install.

See Repair or Remove programs in Windows. If you're having issues installing a game, see Troubleshoot game installations on Windows. If an update for Microsoft Store is available, it will start installing automatically. In Microsoft Store, select Library > Get updates. Select Start, then from the apps list, select Microsoft Store. Make sure that your app works with Windows 11.įor more info, see Your app doesn't work with Windows. If there is an available update, select Install now. Select Start > Settings > Windows Update > Check for updates. Next, work through these possible solutions in the order presented. To check if your PC is authorized, see Add a device to your Microsoft account.If you're in Windows 11 and you're having problems with an app from Microsoft Store, consider these updates and fixes.įirst, sign in to your Microsoft account. Your PC isn't authorized to use Microsoft Store apps. You'll need to sign into the app with your Microsoft account. If updates for Windows were recently installed, you'll need to restart your PC before you can install apps from Microsoft Store. Your PC was recently updated, but wasn't restarted. You might see an app from Microsoft Store available on your PC, but not on another PC, or your Xbox. Microsoft Store automatically hides or blocks the purchase button on apps that are incompatible with your device. The app isn't compatible with your device.

In addition, some apps and games aren't available in Microsoft Store, but can be downloaded from the publisher's site directly. The app is no longer available. When an app is removed from Microsoft Store, it takes a little time for the app description page to get removed. Parents can use family settings to make sure that their child can't view or install apps that are inappropriate for their age. Check that you're signed in with the correct account. Microsoft family settings might be hiding apps. If you bought an app in one country or region and then you moved to another one, the apps you had might disappear. An app available in France might not be available in Germany. The app isn't available in your country or region. If you still cannot see the app you want, it may be because: Open the Store app and search for your app or game. Note: A blank command prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

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